Terms & Conditions

1. Acceptance

By creating an account and using Orlo (the "App"), you agree to these Terms & Conditions ("Terms"). If you don't agree, please don't use the App. Your continued use of the App after any update to these Terms means you accept the updated version — for material changes, you'll also be asked to actively review and re-accept the next time you sign in.

Orlo is intended for use by adult parents and caregivers tracking a child in their care. It is not directed at children, is not intended for use by anyone under 18, and children should not create their own accounts.

2. What Orlo is

Orlo is provided to you as a convenience, for personal, non-commercial use tracking your own child's care. We don't warrant that anything shown in the App — predictions, charts, reference ranges, or any other content — is complete, accurate, current, or free of errors, and we're not obligated to update it. You're granted a non-transferable, non-exclusive, limited license to use the App for that personal purpose; nothing here gives you rights to the App's underlying code, design, or branding beyond that.

3. Not medical advice

Anything Orlo shows you — predicted sleep or feed windows, wake-window guidance, growth percentile charts, or any other suggestion — is general, non-personalized guidance drawn from widely published infant-care norms and your own logged data. None of it is medical advice, a diagnosis, or a treatment recommendation, and none of it is a substitute for the judgment of a qualified pediatrician or other medical professional. Nothing in the App should be construed as professional advice of any kind.

Always seek the advice of your child's doctor or another qualified health provider with any questions about your child's health or development, and before making any decision based on anything shown in this app. If you believe your child is having a medical emergency, contact emergency services immediately — do not rely on this app in an emergency.

4. Disclaimers and no medical liability

The App and all of its content are provided "as is" and "as available," without warranties of any kind, express or implied, including as to accuracy, reliability, uninterrupted availability, or fitness for a particular purpose, except where such warranties can't legally be excluded. Orlo, its developer(s), and anyone else involved in creating it accept no responsibility or liability for any health outcome, injury, or other harm arising from reliance on predictions, charts, reminders, or any other content in the App.

You're responsible for the accuracy of the data you enter, and we have no obligation to verify it. You're also responsible for the data network access and any compatible device needed to use the App, and for any carrier data or messaging charges that may apply — we don't guarantee the App will function on any particular device.

5. Acceptable use

You agree not to: remove or obscure any copyright or proprietary notices in the App; reverse-engineer, decompile, or attempt to derive the App's source code except as permitted by law; run scripts, bots, or other automated tools to scrape, data-mine, or unduly burden the App; attempt to gain unauthorized access to the App or the systems behind it; use the App to harass, stalk, or harm another person, or in a way that violates any law; or impersonate another person or misrepresent your affiliation with anyone.

6. Your account and the data we collect

Creating an account collects your name and email address (or the name/email associated with your Google or Facebook account, if you sign in that way). Using the app, you may enter information about your child — name, date of birth, sex, growth measurements — and logs of sleep, feeding, diaper, pumping, and other activity you choose to record. All of this is stored in a Postgres database operated through Supabase, a third-party backend provider, secured with access controls (row-level security) that restrict it to members of your household.

You agree to keep your account information accurate and up to date, to keep your login credentials confidential, to notify us promptly of any unauthorized use of your account, and to sign out on shared or public devices. You're responsible for activity that happens under your account.

7. How your data is used

Your data is used only to provide the app's features to you and the caregivers you choose to share it with: displaying your logs, computing predictions and charts, and syncing changes between household members in real time. It is not sold, rented, or shared with advertisers or other third parties, and it is not used to train any AI model.

8. Family / household sharing

Sharing your household code with another person gives them full access to view and edit all of that household's data — logs, growth records, and the baby's profile. Sharing is based on knowledge of the code rather than an approval step, so only share it with people you trust, the same way you'd share a house key.

9. Sign-in providers

If you sign in with Google or Facebook, authentication is handled by that provider and by Supabase Auth on Orlo's behalf; Orlo receives only the basic profile information (name and email) needed to create your account, and does not receive your password or access to your broader account with that provider.

10. Data retention and deletion

You can permanently delete all logged sleep, feed, diaper, activity, growth, and pumping records for your baby at any time from Settings ("Clear all data"). This does not delete your account itself. To request full account and data deletion, contact whoever operates this instance of the app for you.

11. Intellectual property

The App's design, code, and branding are owned by whoever operates this instance of Orlo (or their licensors), and are protected by applicable intellectual property laws. Nothing in these Terms grants you any license or right to that intellectual property beyond using the App itself as intended.

12. Indemnification

You agree to defend, indemnify, and hold harmless Orlo's operator and its directors, officers, employees, and agents from claims, losses, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the App.

13. Limitation of liability

To the fullest extent permitted by law, Orlo's operator and anyone involved in creating the App will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages arising from your use of or inability to use the App, including personal injury, lost data, or lost goodwill — whether or not that liability is related to the medical disclaimer above. Some jurisdictions don't allow these exclusions, in which case liability is limited to the greatest extent the law does allow. These Terms give you specific legal rights, and you may have other rights that vary by location.

14. Termination

Whoever operates this instance of Orlo may suspend or terminate your access at any time, for conduct they believe violates these Terms or is harmful to the App or other users. You may also stop using the App and request account deletion at any time.

15. Local laws and export restrictions

We make no representation that the App is appropriate or available for use in every jurisdiction, and access from places where such access is illegal is prohibited. You're responsible for complying with applicable local laws, and with any export-control laws that may apply to software you access through the App, wherever you're located.

16. Feedback

If you send us comments, bug reports, or suggestions about the App, you agree we can use that feedback to improve the App without any obligation or payment to you.

17. Changes to these terms

These terms may be updated from time to time. Material changes will prompt you to review and accept the updated version the next time you sign in to the App.

18. Governing law

This Agreement is governed by and construed in accordance with the laws of Queensland and the Parties submit to the non-exclusive jurisdiction of the courts of Queensland.

19. What's deliberately not covered here

Orlo has no public content, user-submitted writing, comments, or content-sharing between people outside your household — so these Terms don't include content-licensing, plagiarism, or copyright-takedown provisions, since there's nothing here for them to apply to. If a future version of the App adds that kind of feature, these Terms would need updating to cover it properly, with legal review, before launch.